HEPL

Cours de Psychologie Générale GRH1

The objective of this lesson is to familiarize the students in ergonomics and in various aspects of job which it approaches. More precisely, objective is that at the end of this lesson, the students will have acquired knowledge in most cases as regards stages to be applied during an ergonomic step, subjacent comprehension in the analysis of job, the mailmen of ambience and their valuation, physical job and mental job and their valuation.

Stages of Ergonomic step. Paradigm of task and activity. Physical working ambiences. Ergonomics of physical job. Ergonomics of mental job. Musculo-skeletal disturbances.

Gaillard, J.P.(1997).Psychologie de l'homme au travail.Paris.Dunod.

Communication in companies (year 1)

To choose the best way to communicate in order to resolve a problematic situation

To think about logical, material and psychological points that are important in a meeting

To organize different kinds of meetings

To follow up meeting purposes

Remember main points studied in the first level

Different kinds of meetings according to the goals to reach

How to make persons take part

Role of time and space arrangement

The three parts the organizer can play: to set out the information, to conduct the meeting and to involve persons in the meeting

d’Almeida, N., Libaert T. La communication interne de l’entreprise. Paris : Dunod, 1998.

Bouvard, C. et Buisson, M. Gérer et animer un groupe. Paris : Editions d’organisation, 1994.

Laure, F. Le guide des techniques d'animation, Méthodes et outils pour réussir vos animations. Paris : Dunod, 2000.

Poulet, B. La conduite de réunion, animer ses réunions, piloter des groupes de travail, générer une créativité de groupe. Paris : Ed. Demos, 1999.

Strategies: concrete situation exercises

Course of general sociology

To analyse the value ok work in our society.

To initiate to the strategic analysis of companies.

Introduction to work sociology

The " value-work " in our society

The strategic analysis of companies

To analyse the workplace tanks to the  concepts of CROZIER

CROZIER M. et FRIEDBERG E.,1977, L’acteur et le système, Paris, Point, 499p

KUTY O., 1998, La négociation des valeurs, introduction à la sociologie, Bruxelles, De Boeck Université

English language year 1

-Identify the main idea of a text without using reference books (reading skill);

-Write various types of texts (job ad, job description, CV) in a syntactically correct language (writing skill);

- telephoning: leaving/taking messages, dealing with complaints, asking for information

- understand a text related to human resources, give the main ideas and lead a debate on that subject

- use specific vocabulary related to HR

Grammar

Tenses review; passive voice; I wish; prepositions; indirect speech; phrasal verbs; use of the gerund and the infinitive forms.

Lexicon and language functions related to Human Resources and Personnel Management 

Human resources topics presented by the students: stress and conflicts at work, discrimination, bullying, industrial relations, recruitment, social networks,...

MURPHY, Robert. English Grammar in Use. Cambridge University Press, 1986.

ATKINS, B.T., DUVAL A, et.MILNE R.C. Robert et Collins Dictionnaire Français – Anglais Anglais – Français, William Collins Sons & Co. Ltd And Le Robert, 1987

WYATT R., Check your English Vocabulary for Human Resources, Bloomsbury Publishing, 2005.

Theoretical classes and exercises; listening and reading comprehensions; discussions; role-plays; in-class presentations

Written examination (3 hours)

Oral examination (20 minutes)

A training course of observation.

A course of general methodology.

The course will relate to the methodology of the project applied to the human resources.

The students will receive tools to carry out a project from A to Z. They will test these tools in their training course of integration during which they will carry out a project.

Introduction

Concept of project

Characteristic, schema of the components, quality, time, cost Relational competences

Actors involved and their positioning

Methodology in five steps: Initialisation, Preparation, Planning, Piloting, Assessment

MADERS, H.P. Conduire un projet d’organisation. E. Gauthier, C. Le Gallais, Editions d’Organisation, 3ème édition, 2002.

BOY, J., DUDEK, Ch. et KUCHEL, S. Management de projet. De Boeck Université, collection “Le Management en pratique”, 3ème édition, 2000.

Two assessment methods are associated: a continuous assessment (presence at the course, speech, questions and remarks, active participation...) i.e. 20% of the total assessment and a written examination with multiple choice and resolution of case

First year of informatics

At the end of the second year, the student must be able to:

· Use Ms Excel to manage numbers and graphics;

· Use Ms Excel to manage a database;

· Study cases of personnel management;

· Create of records and forms with Ms Access;

· Create of requests with Ms Access;

· Communicate between Ms Word, Ms Excel and Ms Access;

Manage a bookmark with Ms Outlook.

Ms Excel (commercial management): 9h;

Ms Access (personnel and commercial management): 16h;

Ms Word (tables management): 3h

Ms Outlook (bookmark management): 2h.

Windows pour les nuls ;

Windows de micro - application ;

Ms - Office de micro - application ;

Ms Access de Campus serve ;

Ms Excel pour les nuls ;

Janvier, Michel. Statistique descriptive (avec ou sans tableur). Paris : Dunod, 1999.

Dagnelie, Pierre. Statistique théorique et appliquée, Tome 1, Statistique descriptive et bases de l'inférence statistique. Bruxelles : De Boeck Université, 1998.

DAGNELIE, Pierre. Statistique théorique et appliquée, Tome2, Inférence statistique à une et à deux dimensions. Bruxelles : De Boeck Université, 1998.

Grais, Bernard. Statistique descriptive, Paris : Dunod, 1994.

Wonnacott, Thomas H. et Wonnacott, Ronald J. Statistique. Paris : Economica, 1995.

Practice of the several programs.

Training course of 1st year

the active implication and the immersion in professional ground by the exercise of activities concerned with the profession;integration in a staff, by determining the request of the service and the tasks to be achieved;capacity of the student to take initiatives and to assume responsibilities;the practical application of the knowledge, know-how, knowledge-being and knowledge-becoming necessary to be able to work in the tested professional sector.

actives Researches of a place of training course  the obligation for the student to be invested thoroughly in a particular activity (also called project).  Presentation of an intermediate assessment (BI) in the buildings of the school approximately 3 weeks after the beginning of the training course in front of a jury made up of two professors.

Immersion in professional environment

1) the search for training course (..../10),

 2) the intermediate assessment (..../20),

3) the service of training course (..../20),

4) work on the management of the emotions (..../10),

 5) the report of training course (..... /40),

6) the self-evaluation (...... /10).

Social Law

Analyse the system of the social security so of the employed worker that of the self-employed worker

Distinguish the different circumstances that bring the worker to benefit from this system of collective insurance.

Social security of the employed worker

· Definition

· Subjection to ONSS

· Classical Financing

· Structures

· Family benefits

· Disease-invalidity assurance

· The annual vacation

· The pensions and pre-pensions

· The professional diseases and the accidents of work.

Security of the self-employed worker

· Definition

· Subjection: obligations of the self-employed worker

· Financing: the social contributions

· Structures

· Family benefits

· Disease-invalidity assurance

· Pensions

ALEXANDER, Fr. Manuel de législation sociale. éd. De Boeck, 2002.

DELCOUR, Fr. et GADEYNE D. Législation sociale à la portée de tous. Collection formation continue, Office international de librairie, 1993.

DENIS, P. Droit de la sécurité sociale, éd. Larcier, 1986.

MARGREZ, M. Le droit de la sécurité sociale, Collection « Tout savoir sur », éd. Story-Scientia, 1990.

Aperçu de la sécurité sociale en Belgique, Ministère de la Prévoyance sociale, Bruxelles, 1987.

Journal des tribunaux du travail (J.T.T.), revue hebdomadaire, éd. Larcier

Brochures « Clés pour... » publiées par le ministère fédéral de l’emploi et du travail, 2002.

http://www.droitbelge.be

http://www.fgov.be

http://www.moniteur.be

None

To define the human resources management and its principal objectives.

To enumerate the various components or activities which can be attached to the human resources management.

To characterize the fonction of the staf in a company and discript the profil from the job.

To characterize the social documents used in a company.

To include/understand how the concept of remuneration is important for the people and all the factors linked with it.

To explain the concepts which influence remuneration.

To calculate a worker’s remuneration, respecting the social and tax legislations.

To appreciate the weight of the welfare benefits in total remuneration.

How to draw up the profil of the ideal candidate (for a post).

The various steps in the recruitement of a candidate.

Formalities in staff engaging.

The method of engaging and disting the candidat profil .

Obligatory social documents.

The particular contract, particular methods of a contract of employment, remuneration and its characteristics, temporary unemployment, the immigrant engagement of workers, the social inspection

M. SMET, Pour une rémunération correcte de votre fonction, Ministère de l'emploi et du travail et égalité des chances, Bruxelles, 1997.

M. Truchan-Saporta, Management des organisations, Deboeck Université, Bruxelles2001.

B. Martory. D. Crozet, Gestion des ressources humaines, Dunot, Paris, 2005.

Securex. Guide des documents pour l'employeur Editions Kluwer, Edition 2004.

Partena, Guide de la règlementation sociale,Edition Kluwer, Bruxelles, 2004 .

directed works

1. Giving students the essential concepts in the field of labor law.

2. Allow students to analyze and understand the statutory law.

 3. Allow students to analyze and understand the case law.

 4. Allow students to analyze and solve casus related to the subjects studied, using the appropriate legal vocabulary and referring to the legal provisions.

1. The protection of remuneration

 2. Hours of Work

3. The welfare worker

4. Regulation of work

5. The control bodies

Code de droit social

Tilleman Filip, « Guide pratique du travail », Editions LannooCampus, 2007.

Alexander Fr., « Manuel de législation sociale », éd. De Boeck, 2007.

Delcour Francis et Gadeyne Daniel, « Législation sociale à la portée de tous, Office international de librairie, 2007.

M. Jamoulle, « Le contrat de travail » (t. I et II), Faculté de droit, d’économie et de sciences sociales de l’Université de Liège.

M. Jamoulle, « Seize leçons sur le droit du travail », Collection scientifique de la faculté de Droit de l’Université de Liège.

V. Vannes, « Le contrat de travail : aspects théoriques et pratiques », éd. Bruylant, 1996.

Guide de la réglementation sociale pour les entreprises, éd. Kluwer

Guide des contrats et lettres types, éditions de la chambre de commerce et d’industrie.

Brochures « Clés pour... » publiées par le ministère fédéral de l’emploi et du travail, 2009.

Journal des tribunaux du travail (J.T.T.), revue hebdomadaire, éd. Larcier

Http://www.moniteur.be

Http://www.belgium.be

Http://www.droitbelge.be

Http://www.csc-en-ligne.be

Http://www.references.be

Http://www.businessandlaw.be

None

To be able to undertake a research from A to Z.

To be able to highlight qualities and shortcomings of a scientific research.

Introduction to research in social studies

Stages of the scientific approach

The question of departure

The exploratory work

The problematic

The construction of the analysis model

The compilation of information - The quantitative investigation

The compilation of information - The qualitative investigation

The analysis of information - The quantitative investigation

The analysis of information - The qualitative investigation

The writing of the research work

QUIVY R. et VAN CAMPENHOUDT L., Manuel de recherche en sciences sociales, Paris, Dunod, 1995.

BERTHIER N., Les techniques d'enquête, Paris, Colin, 1998.

None

Be able to understand by rational and emotional side that come into play in decision making

 Detect phenomena of groups

 Become familiar with some techniques of decision making

Decision-making

Theoritic approach:

decide is to act

rational decision

individual decision

group decision

organizational decision

Practical approach

"Les décisions absurdes sont partout" par Christian Morel, DRH chez Renault

"L'aveuglement organisationnel", in Sciences humaines - coll. Grands Dossiers, septembre 2008

 Extraits de La communication : état des savoirs. Auxerre, Sciences humaines éditions, février 2008

LAROCHE, H. « La prise de décision », in : AUBERT et alii. Management, aspects humains et organisationnels, Paris, PUF, 1997

Reportage audiovisuel: Dans la peau d’un patron, Arte, 2003

To recall historically the great currents of the thought in management.

To characterize the concept of strategic management by using the differences in performance (competitiveness) between companies.

To take part in a competitor’s environment in order to define and to lay down the objectives of the company.

To put in prospect the main strategies followed by the companies to build their competitive position.

To distinguish specificities from the non-commercial sector and the social economy.

To locate the great currents of the management of the non-commercial sector and the social economy, in the light of the many meetings and presentations.

Management history.

Strategic management.

Company project definition.

The definition of the objective identification of the possible strategies.

Evaluation of the strategies and selection.

The agreement scope of the non-commercial sector and the social economy.

Research on the activities and the forms of management

ALLOUCHE José et SCHMIDT Géraldine. Les outils de la décision stratégique (Tome 1). Paris : Collection Repères, Editions La Découverte, 1995.

ALLOUCHE José et SCHMIDT Géraldine. Les outils de la décision stratégique (Tome 2). Paris : Collection Repères, Editions La Découverte, 1995.

AMIEL Michel, BONNET Francis et JACOBS Joseph. Management de l'administration (2^ème édition). Bruxelles : De Boeck Université, 1998.

INGHAM Marc. Management stratégique et compétitivité. Bruxelles : De Boeck Université, 1995.

LEROY Frédéric. Les stratégies de l’entreprise. Paris,Dunod, 2004. Management stratégique de l'emploi, E. Vatteville, EMS, , Colombielle, 2003;Management des organisations, Hellriegel, Slocum, Woodman, De Boeck, Paris 2001</SPAN< body>

Cours de Psychologie générale GRH1

At the end of lesson the student (e) will know some big applications of the psychology in the industrial world and will be able of putting into practice them.

Dynamics in groups. Social influence in groups. Attitudes and changes of attitudes. The balance sheet of competence. Conscription practical Financial years.

1. Remind students the essential concepts in social law.

 2. Allow the student to analyze and understand the legal provisions in employment law.

 3. Allow the student to analyze and understand case law.

 4. Allow the student to analyze and solve casus related materials studied, using appropriate legal terminology and reference to legal provisions.

1. The collaboration independent or engagement under a contract of employment

 2. The definitive commitment own staff or hire temporary staff to another employer: the availability of work and the work

 3. Recruitment and selection of worker

 4. Student Work

 5. The salesmen

6. Disruption career and reductions in benefits work

7. The transfer of business

8. The dismissals

 9. Outplacement

Code de droit social

Tilleman Filip, « Guide pratique du travail », Editions LannooCampus, 2007.

Alexander Fr., « Manuel de législation sociale », éd. De Boeck, 2007.

Delcour Francis et Gadeyne Daniel, « Législation sociale à la portée de tous, Office international de librairie, 2007.

M. Jamoulle, « Le contrat de travail » (t. I et II), Faculté de droit, d’économie et de sciences sociales de l’Université de Liège.

M. Jamoulle, « Seize leçons sur le droit du travail », Collection scientifique de la faculté de Droit de l’Université de Liège.

V. Vannes, « Le contrat de travail : aspects théoriques et pratiques », éd. Bruylant, 1996.

Guide de la réglementation sociale pour les entreprises, éd. Kluwer

Guide des contrats et lettres types, éditions de la chambre de commerce et d’industrie.

Brochures « Clés pour... » publiées par le ministère fédéral de l’emploi et du travail, 2009.

Journal des tribunaux du travail (J.T.T.), revue hebdomadaire, éd. Larcier

Http://www.moniteur.be

Http://www.belgium.be

Http://www.droitbelge.be

Http://www.csc-en-ligne.be

Http://www.references.be

Http://www.businessandlaw.be

None

To use the data of the annual statements as management tool and information system.

To control the bases of the social assessment.

To carry out various calculations leading to a social assessment.

To integrate the problems of the costs in the total process of company management.

To calculate, with a view to the installation of a system of budgetary control, the pre-established costs related to the labour (wages).

Annual statements.

Analyse annual statements.

The social assessment.

Objectives and means of the analytical accountancy

Data entries of information relating to the labour.

COSSU Claude. Comptabilité analytique et gestion budgétaire. Paris : ISTRA, Editions Casteilla, 1989.

INSTITUT DES REVISEURS D’ENTREPRISE. Le bilan social. Bruxelles : Etudes IRE, 1996.

RAULET Christian et Christiane. Comptabilité analytique et contrôle de gestion, Tome 1, Calcul des coûts de revient, Analyse des coûts et des marges. Paris : Dunod, 1994.

RAULET Christian et Christiane. Comptabilité analytique et contrôle de gestion, Tome 2, Coûts préétablis et écarts, Gestion prévisionnelle et budgets. Paris : Dunod, 1994.

directed works on the collection of exercises

None

Global approach of the French talking daily press (history, ideology….).

As future HRM, studets will be able to conceive and insert a job offer in different newspapers in relation to their normal readers.

1. Global approach of the Belgian press:

· French talking daily press and magazine

· Dutch talking daily press and magazine

2. Information sources and processing.

3. Press and information processing

4. Conception and role of the different part of a press article.

5. Press and net

DUMONT, Jean-françois, GREVISSE Benoit et al. La presse écrite en Belgique. Kluwe Editorial, 1998.

Actual quarto Livres outils, Réalisons notre journal, octobre 1999.

Actual quarto Livres outils, Le journal en classe, février 2000.

LE SOIR, envie de savoir, supplément au SOIR du 12 décembre 2000.

DUCINI, Hélène. La télévision et ses mises en scène. Paris, coll. Cinéma-image, Nathan Université, 1998.

DE BROUCKER, José. Pratique de l’information et écritures journalistiques. Paris, Edition du Centre de formation et de perfectionnement des journalistes, 1995.

THOVERON, Gabriel. Le 3^ème âge du 4^ème pouvoir. Où va la presse ? Bruxelles, Labor, 1999.

GRUSSELIN, Paul. Pratiquer la presse écrite. Bruxelles, Communication 2000, Ed. Labor, 1990.

LEKIME, F. La presse d'entreprise. Bruxelles, Communication 2000, Labor.

Collectif, Média : information ou manipulation, La pensée et les hommes. Bruxelles, Edition de l'Université de Bruxelles, 1998