3rd Bachelor in Human Resources Management
Negotiation and conflict management
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ECTS Credits | 4 |
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Number of Hours (h/year) | 30 |
Teaching staff | STEVENY, CloƩ |
Course Unit | Compulsory |
Term | Quad. 1 |
Code | SOC-GGRH0031/3 |
Prerequisite | None |
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Aims and Objectives | At the end of this formation in negotiation and management of the conflicts, the students are in a position - to identify a social contentious position while detecting on time the existing signals - to evaluate the risks linked to a situation - to treat the contentious position in an adapted way to the context and to the actors |
Description | |
Bibliography | •Bellenger L., Les fondements de la négociation, Séminaires Mucchielli, ESF, Paris, 2009. •Fischer R. et Brown S., Les secrets d’une bonne relation, Paris, 2006. •Gallois P. et al., La relation sociale au quotidien, Paris, Editions liaisons, 2003. •Hellriegel et al., Management des organisations, De Boeck, Bruxelles, 2001. •Landier H. et Labbé D., Prévenir et gérer les conflits sociaux dans l’entreprise, Editions Liaisons, Paris, 2002. |
Teaching and Learning Methods | Lectures Tutorials Lectures with exercises |
Assessment Methods | Oral examinations |
Notes | In part |
Language | French |
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