3rd Bachelor in Human Resources Management

Management, Development and Assessment of the Skills

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ECTS Credits2
Number of Hours (h/year)45
Teaching staffCONTENT, Marc
LYSENS, Pierre
Course UnitCompulsory
TermQuad. 1
CodeSOC-GGRH0054/3
Prerequisite

HRM 1e et 2nd years

Aims and Objectives

Skill Management understanding.

Skill tools understanding.

Understand how the skill management is used with workers and blue-collar suit and management in company.

How to use skill tools to improve people efficiency.

How to measure the different skills in a company. Understand why we need skill management in a company. Use statistics to visualize skill problems

Answer the question: “Skill management: what for?”

Description

Part1

Assessment Centre exercise.

Observation learning exercises.

Profile analysis.

Specific/global/Job skills

Level measurement for skills

Visual tools for skill analysis and

Presentation

How to share a common vision with managers and workers (exercise)

How to build and manage skill data

Presentation skill; observation exercise

Statistics: pareto, continuous and discrete, variation, anova's, sigma, ...

Culture change; how to manage?

Organization influence on skill management

Techspace Aero case study for culture change management

P=CMORE (skill formula to explain performance)

Part2

Horizontal skills / profession / specific (professional approach)

Balancing between skills

What to keep/ what to delete in a database?

Build a skills’ referential

Different types of knowledge and other performance factors

Skill presentation exercise (training approach)

Analysis / sifting through the data

Statistical tools

« Rigour » exercise (change of culture approach)

Influence of organization on skills management

Techspace Aero example: Kaizen’s approach

Notion P= (CMOR)E

Can we define skill – is it useful?

Skill management: what for?

Interest matrix / Interest – Importance / Performance

Integration of training data and skill management

Development of pilot’s skill (Leary/Kolb model)

180° and 360° assessmentFONT-FAMILY: Tahoma; mso-ansi-language: EN-GB">

Use social instruments for the staf pilotage with a vue on the performences The 3 possible approaches in skill management

Training assessment (Iso 9000 Version 2000 principle

Bibliography
Teaching and Learning MethodsLectures
Tutorials
Project or fieldwork

Based on the following pedagogical linking:

Exercises in working groups aiming at: discovery – tries – errors – debate – restitution of observations – theoretical supply -strengthening of learnings

Assessment MethodsWritten examinations
NotesYes
LanguageFrench

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